Designed for Australian WHS

Hot Water System InstallationSWMS Template

Installation, replacement, and connection of domestic hot water systems including electric, gas, heat pump, and solar thermal units. Covers plumbing connections, tempering valves, pressure relief devices, and commissioning.. Pre-filled hazards, controls, and risk ratings. Ready in 5 minutes.

PDFDownload Your SWMS

Creating a Hot Water SWMS Yourself?

Here's what you need to get right:

1
Identify ALL relevant hazards (miss one = non-compliant)
2
Apply the hierarchy of controls correctly
3
Calculate initial AND residual risk ratings
4
Reference correct Australian Standards for PPE
5
Include required high-risk work categories
6
Document emergency procedures for YOUR specific hazards
7
List competency requirements (licenses, tickets, training)
8
Include worker consultation records

Average time: 2-4 hours. If you know what you're doing.

Or... we've done the research. Scroll down to see exactly what's included.

Why You Need This SWMS

Legal requirements under Australian WHS Regulations.

High-Risk Construction Work Categories

Under Australian WHS Regulations (291 - High Risk Construction Work (electrical, gas, heights)), this work is classified as high-risk due to:

  • Work on/near energised electrical installations(Electric hot water systems require electrical connection work. Gas units may have electric ignition.)
  • Work on/near pressurised gas mains or piping(Gas hot water systems require gas fitting work on pressurised supply lines.)
  • Work at height (>2m) with risk of fall(Solar hot water systems and some roof-mounted storage tanks require work at heights.)

Australian Standards Referenced

AS 4032.1 - Thermostatic mixing valves - Materials, design and performance requirements
AS 5601.1 - Gas installations - General installations
AS/NZS 3000 - Wiring rules (electrical installations)
AS/NZS 3500.1:2025 - Plumbing and drainage - Water services
AS/NZS 1337 - Personal eye protection
AS/NZS 2210.3 - Safety, protective and occupational footwear

Your SWMS in Under 5 Minutes

No research. No formatting. No compliance headaches.

1

Pick Your Template

Choose from trade-specific templates with pre-filled hazards, controls, and PPE requirements.

2

Add Your Details

Enter your business name, site address, principal contractor, and worker names.

3

Download & Go

Get your SWMS as PDF or DOCX. Ready to hand to your principal contractor.

2-4 hrs
DIY
5 min
makeswms
Get Your SWMS PDF

No credit card required

The Hard Part, Done For You

7 Hazards Pre-Identified & Risk-Assessed

Each hazard includes full control measures following the hierarchy of controls, with initial and residual risk ratings pre-calculated.

Potential Harm

Burns, scalding injuries requiring hospitalisation, permanent scarring

Control Measures (Hierarchy of Controls)
Elimination

Allow system to cool before draining where time permits (minimum 2 hours since last heating cycle)

Isolation

Close hot water taps throughout property before draining to prevent accidental discharge

Engineering
  • Use drain valve with hose to direct hot water away from workers
  • Install tempering valve to limit delivery temperature to 50°C maximum at outlets
  • Verify PTR valve discharge is piped to safe location (outside, away from foot traffic)
Administrative
  • Test water temperature before handling or draining
  • Brief occupants not to use hot water during installation
  • Allow drained water to cool before disposing
  • Post warning signage during commissioning when testing at elevated temperatures
PPE

Heat-resistant gloves when handling hot pipes or draining water above 45°C

All 7 hazards with full control measures. Included in your SWMS.

Get This Template

20-Step Work Procedure

Each step linked to specific hazards and control measures. A complete workflow from site arrival to sign-out.

1

Site arrival, sign in with customer/principal contractor, and conduct site assessment

Confirm scope, locate existing HWS, identify services (water, gas, electrical), assess access

2

Set up work area and unpack new unit and components

Manual Handling Injury

Clear area, use trolley for heavy items, check all components present

3

Isolate water supply at meter or isolation valve

Confirm isolation by opening tap - no flow indicates successful isolation

4

Isolate electrical supply at switchboard (electric HWS) - lock out/tag out

Electric Shock

Switch off and lock circuit breaker, attach personal danger tag, verify isolation with multimeter

Equipment & PPE Requirements

All required items with Australian Standards where applicable.

Equipment Required

11 items

  • Pipe wrenches and adjustable spanners

    Various sizes for water connections (15mm, 20mm, 25mm fittings)

  • Pipe cutter (copper/PEX)

    Appropriate for pipe material being installed

  • Tempering valve or thermostatic mixing valve (TMV)

    AS 4032.1 compliant, sized for flow rate

  • Pressure and temperature relief valve (PTR valve)

    Matched to water heater pressure rating, typically 850kPa/99°C

PPE Requirements

4 items with standards

  • Safety glassesAS/NZS 1337

    Clear lens for indoor work, protection from water spray and debris

  • Work glovesAS/NZS 2161

    General purpose for pipe work, heat-resistant for soldering

  • Safety bootsAS/NZS 2210.3

    Steel cap, water-resistant preferred for plumbing work

  • Knee pads

    For comfort when working at floor level connections

What's In Your SWMS Document

A complete, ready-to-use Safe Work Method Statement

SWMS Document
Hot Water System Installation
PDFDOCX
Your document includes:
Your business details
Business name, ABN, contact info
Site-specific information
Address, principal contractor
All 7 hazards with controls
Risk ratings pre-calculated
20-step work procedure
Linked to hazards
4 PPE requirements
Australian Standards referenced
Worker sign-off section
Ready for signatures
Emergency procedures
Task-specific responses

Training & Competency Requirements

Licenses, tickets, and training required for this work.

Required

  • Plumbing Licence (state-issued)licence

    Required for all plumbing work. Licence class must cover water supply and sanitary plumbing.

  • Construction Induction Card (White Card)training

    Required when working on construction sites

  • Site-Specific Inductiontraining

    Required before commencing work on construction sites

Recommended

  • Gas Fitting Licence/Permit

    Required for gas hot water system installations. Separate licence required in most states.

  • Electrical Licence

    Required for electrical connection of electric water heaters. Electrician must connect and issue compliance certificate.

  • Working at Heights Training (RIIWHS204E)

    Required for solar hot water installations on roofs with fall risk >2m

  • First Aid Certificate

    Recommended - includes burn treatment procedures

Emergency Procedures Included

Task-specific emergency response procedures for this work.

  • SCALD INJURY: Immediately cool affected area under running cold water for minimum 20 minutes. Do not use ice. Remove clothing/jewellery from affected area unless stuck to skin. Cover with clean, non-stick dressing. Seek medical attention for burns larger than a 20 cent coin or on face/hands/joints.

  • GAS LEAK: Evacuate all persons from area. Do not operate any electrical switches or create sparks. Open windows/doors for ventilation. Turn off gas at meter if safe to do so. Call gas emergency line from outside the building. Do not re-enter until cleared by emergency services.

  • ELECTRIC SHOCK: Do not touch victim if still in contact with power source. Isolate power at switchboard. Call 000. Commence CPR if victim not breathing. Treat for shock - lay flat, elevate legs if no spinal injury suspected.

  • BURST PIPE/FLOODING: Isolate water supply at meter. Turn off power to affected areas to prevent electrical hazards. Contain water spread with towels/barriers. Notify customer of water damage.

Frequently Asked Questions

Common questions about this Hot Water System Installation SWMS template.

Do I need a SWMS for hot water system installation?

A SWMS is required when the installation involves high-risk construction work such as electrical work, gas fitting, or work at heights (for roof-mounted solar systems). Even if not legally required, a SWMS is best practice for documenting hazards and controls for this multi-trade activity.

What licences are required to install a hot water system in Australia?

A licensed plumber must complete all water connections. For electric water heaters, a licensed electrician must complete the electrical connection. For gas water heaters, a licensed gas fitter must complete the gas connection. In some states, plumbers hold combined plumbing/gas fitting licences.

What temperature must hot water be stored at and delivered at?

Under AS/NZS 3500.4, hot water must be stored at 60°C or above to prevent Legionella bacteria growth. However, water must be delivered at no more than 50°C to personal hygiene outlets (showers, baths, basins) to prevent scalding. A tempering valve or TMV achieves this by mixing cold water with hot water.

What is a tempering valve and when is it required?

A tempering valve (or thermostatic mixing valve) blends hot and cold water to deliver water at a safe temperature (≤50°C). Australian plumbing standards require a tempering valve on all hot water systems supplying personal hygiene outlets. It must be accessible for testing and maintenance.

What is a PTR valve and why is it important?

A Pressure and Temperature Relief (PTR) valve is a safety device that releases water if the tank pressure or temperature exceeds safe limits. It prevents tank rupture or explosion. The PTR valve must be connected to a discharge pipe that safely directs released water away from people.

Who can sign off on a hot water system installation?

The licensed plumber issues a Certificate of Compliance for the plumbing work. If electrical work is involved, the electrician issues a separate electrical compliance certificate. For gas installations, the gas fitter issues a gas compliance certificate. All certificates may be required for the installation to be lawfully complete.

What hazards are covered in a hot water system installation SWMS?

Key hazards include scalding from hot water (60°C+), electric shock (electric units), gas leaks and explosion (gas units), manual handling of heavy tanks (30-80kg), pressurised system release, and falls from height (roof-mounted solar systems). Each hazard requires specific controls.

Are there state-specific requirements for hot water installations?

Yes, each state has specific plumbing codes and practice notes. For example, Victoria has specific requirements for tempering valves (VBA Practice Note HW-01), and South Australia has unique water heater requirements through the Office of Technical Regulator. Always check your state regulator's guidance.

Generate Your Hot Water System Installation SWMS

Everything above, plus your business details, site information, and worker sign-off. Ready in 5 minutes.

$29
/month unlimited
  • Unlimited SWMS documents
  • All templates included
  • Instant PDF download
  • Cancel anytime
Get Your Hot Water System Installation SWMS

No credit card required to start. First SWMS is free.