SWMS Template

Blocked Drain Clearing

7 Hazards/18 Steps/10 PPE/5 min
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Clearing blocked residential and commercial drainage systems using electric eels (drain machines), high-pressure water jetters, CCTV inspection cameras, manual rodding, and chemical drain cleaners. Includes accessing drainage pits, inspection openings (IOs), and overflow relief gullies (ORGs). High biological hazard exposure to raw sewage, wastewater, and grey water. Pathogens include Hepatitis A/B, Leptospirosis, Cryptosporidium, E. coli, and Giardia. Covers entanglement hazards from rotating cable, injection injuries from water jetting at 3,000-5,000 PSI, chemical exposure (caustic sodium hydroxide, sulfuric acid, hydrogen sulfide gas), confined space work in drainage pits, manual handling of heavy equipment, and slip hazards on contaminated surfaces. Pre-filled hazards, controls, and risk ratings.

Built for:PlumbersDrain SpecialistsDrainersLicensed PlumbersPlumbing ContractorsPlumbing ApprenticesDrainage TechniciansSewage System WorkersMaintenance PlumbersResidential PlumbersCommercial Plumbers
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What's In Your SWMS

01

7 Hazards & Controls

Already done for you
Risk

Hepatitis A infection (liver inflammation, jaundice), Hepatitis B infection (chronic liver disease, cirrhosis), Leptospirosis (flu-like illness, renal failure, jaundice), Cryptosporidiosis (severe diarrhoea, immunocompromised risk), Giardiasis (chronic diarrhoea), E. coli infection (gastroenteritis, haemolytic uraemic syndrome), needle-stick injury with bloodborne pathogen transmission

What to do about it
Elimination

Use remote inspection methods (CCTV camera, inspection mirror) to assess blockage before physical contact. Use chemical cleaners instead of manual rodding where feasible. Avoid pit entry by using external drain access points.

Substitution

Substitute manual drain rodding with mechanical drain machines or high-pressure jetting where possible. Use disposable drain rods instead of shared equipment to reduce pathogen transfer.

Isolation

Isolate drainage system by capping or plugging other drain openings during clearance work to prevent backflow of contaminated water.

Engineering
  • CCTV camera inspection - zero contact with sewage
  • Remote rod extension - maximise distance from drain opening
  • Hose-fed drain rods - seals pipe opening during work
  • Splash guards or deflector plates at drain openings
  • Portable ventilation in pits to reduce aerosolised pathogen exposure
Administrative
  • Never assume drain contents are "just water" - all residential drains contain sewage
  • No eating, drinking, smoking, or touching face during drain work
  • No touching mucous membranes (eyes, nose, mouth) with contaminated gloves
  • Wash hands with soap and running water for 20 seconds immediately after work
  • If minor skin cuts present, cover with waterproof dressing before drain work
  • Report all needle-stick injuries immediately - post-exposure prophylaxis available if treated within 2 hours
  • Health check-up within 4-6 weeks if ingestion of sewage occurred (symptoms: abdominal pain, diarrhoea, fever)
  • SDS for all drain additives and chemicals must be reviewed before use
PPE

Double gloves (nitrile inner, butyl rubber outer). Waterproof overalls and apron. Waterproof boots. Safety glasses and face shield. P2 respirator in pits or enclosed drain spaces.

02 Work Procedure

18-Step Work Procedure

Step-by-step procedure
1
Receive call and gather information about blockage
2
Arrive on site, introduce yourself, and gather property information
3
Assess blockage location using inspection opening and water test
Biological and Sewage ExposureSlips, Trips, and Falls on Contaminated Surfaces
4
Plan method selection and gather equipment
5
Set up work area and pre-operation safety checks
6
Don full PPE before approaching drain opening
7
Open inspection opening or overflow relief gully cover
Biological and Sewage ExposureManual Handling and Musculoskeletal InjuriesSlips, Trips, and Falls on Contaminated Surfaces
8
Take initial inspection of blockage using mirror or CCTV
Biological and Sewage Exposure
9
If pit entry required: perform atmospheric monitoring
Hydrogen Sulfide (H₂S) and Toxic Gases from Drains
10
If pit entry required: establish confined space protocols
Hydrogen Sulfide (H₂S) and Toxic Gases from Drains
11
Clear blockage using electric drain machine (internal blockages)
Electric Eel (Drain Machine) Entanglement and Cable WhipManual Handling and Musculoskeletal InjuriesBiological and Sewage Exposure
12
Clear blockage using high-pressure water jetter (external blockages)
High-Pressure Water Jetter Injection InjuriesBiological and Sewage ExposureSlips, Trips, and Falls on Contaminated Surfaces
13
Assess blockage clearance and flushing
Biological and Sewage ExposureSlips, Trips, and Falls on Contaminated Surfaces
14
Confirm clearance with CCTV inspection if needed
Biological and Sewage Exposure
15
If chemical cleaner used: treat blockage with appropriate chemical
Chemical Drain Cleaner ExposureBiological and Sewage Exposure
16
Replace inspection opening or gully cover
Manual Handling and Musculoskeletal InjuriesSlips, Trips, and Falls on Contaminated Surfaces
17
Decontaminate equipment and yourself
Biological and Sewage Exposure
18
Final advice to customer and documentation
03 Equipment & PPE

Equipment & PPE

Equipment (14)

  • Electric drain machine (cable eel)

    Rotating cable auger 6-16mm diameter. Powered by 240V motor. Used for residential internal blockages. Rotating cable can entangle clothing and fingers. Blockage breakthrough can cause sudden cable whip. Inspect cable for damage before use. Never operate with loose clothing or long hair.

  • High-pressure water jetter (3,000-5,000 PSI)

    Petrol or diesel powered pump for external drain clearance. Produces high-velocity water stream. Hose pressure-rated for system PSI. Emergency shut-off valve on hose. Never point nozzle at people or animals. Injection injuries are surgical emergencies.

  • CCTV drain inspection camera

    Fibre optic or electric cable-mounted camera for visualising internal pipe conditions. Light source (LED). Monitor unit. Used to identify blockage location and type, and to confirm clearance. Non-contact method - no biological exposure from inspection.

  • Manual drain rods and plungers

    Steel rods 0.5-1.5m length with various head types (auger, plunger, bag). For manual pushing through small blockages. Less hazardous than mechanical equipment. Keep rods clear of moving cables and machinery.

  • Portable drain auger (drum machine)

    Handheld drum machine for internal pipe rodding. 16-25mm cable. Lighter duty than truck-mounted equipment. Secure in workbench or vice before operation to prevent rotation.

  • IO/pit access keys and tools

    Special wrenches for lifting inspection opening (IO) and overflow relief gully (ORG) covers. Cast iron or concrete covers are heavy (40-80kg). Never lift covers using fingers or improvised tools. Use proper mechanical advantage.

  • Inspection mirror and rod scope

    Angled mirror and telescopic rod for viewing pipe internals without entering confined space. Used to assess blockage without CCTV. Minimises sewage exposure.

  • Chemical drain cleaners (caustic and acid)

    Sodium hydroxide (NaOH) pH 14 caustic cleaners or sulfuric acid (H₂SO₄) acid-based products. Corrosive to skin, eyes, and clothing. SDS must be on site. Always add acid to water, never water to acid. Incompatible with high-pressure jetting - may cause violent reactions.

  • Hydrogen sulfide (H₂S) and oxygen gas detector

    Battery-powered 4-gas monitor detects H₂S, methane (CH₄), oxygen depletion, and carbon monoxide (CO). Calibrated before each use. Alarm set for H₂S above 10 ppm. Mandatory before pit or confined space entry.

  • Hydraulic or mechanical pit cover lifter

    For safely lifting heavy concrete or cast iron drainage pit covers (60-100kg). Prevents crush injuries and back strain. Alternative to manual lifting with crowbar.

  • Hose assemblies and fittings

    High-pressure rated hoses for water jetter system. Inspect for cracks, swelling, or bulges before pressurisation. Replace hoses at end of service life. Secure connections with safety clips.

  • Decontamination and cleanup supplies

    Hand sanitiser, antibacterial soap, paper towels, waste disposal bags (yellow colour for biological waste). Spray disinfectant for equipment. Bin for sharps (needles).

  • First aid kit

    Include eye wash station, wound dressings, antibiotic ointment, pain relief, chemical exposure treatment, sharps container for needle injuries.

  • Portable ventilation fan (confined space)

    Forced air for clearing H₂S and improving oxygen in deep pits. Electric or petrol powered. Position to blow fresh air in and exhaust contaminated air out.

PPE (10)

  • Safety glasses (splash-rated)AS/NZS 1337

    MANDATORY. Protects eyes from sewage splash during drain opening, water jetter splash-back, and chemical splash. Splash-rated with side shields recommended for chemical work.

  • Clear face shield (chemical resistant)AS/NZS 1337

    MANDATORY for chemical drain cleaner use and high-pressure jetting. Protects entire face from caustic splash and water jetting spray. Chemical-resistant plastic, minimum 1mm thickness.

  • Waterproof overalls or chemical-resistant apronAS/NZS 1801 (workwear)

    Full body protection from sewage and chemical splashes. Disposable or washable. Change if contaminated. Prevents skin contact with pathogens.

  • Chemical-resistant gloves (double gloving)AS/NZS 2161

    MANDATORY for all drain work. Double gloves recommended: nitrile for biological protection (inner) and butyl rubber or neoprene (outer) for chemical protection. Replace if torn or contaminated. Keep sharp objects away from gloves when handling drain contents.

  • Waterproof safety boots (steel cap, puncture-resistant)AS/NZS 2210.3

    Steel cap for dropped tools and equipment. Puncture-resistant sole for nails and sharp objects in drains. Waterproof to prevent sewage seepage. Ankle support for slippery surfaces. Can be hosed down and disinfected.

  • P2 respirator (particulate)AS/NZS 1716

    Required when hydrogen sulfide gas detected or when performing work that may aerosolise sewage particles. Fit-tested. Replace cartridge if detecting odour.

  • Organic vapour respirator (if using chemical cleaners)AS/NZS 1716

    Class A organic vapour cartridge required for caustic and acid cleaner vapours. Mandatory in enclosed drain spaces with chemical treatment. Fit-tested.

  • Hearing protection (Class 5)AS/NZS 1270

    Required for electric drain machine and high-pressure jetter operation. Noise levels exceed 85 dB(A). Foam earplugs or earmuffs.

  • Hard hat (vented)AS/NZS 1801

    Required when working in or near drainage pits, below overhead structures, or in wet environments. Vented style prevents condensation buildup. Do not wear if entering drain (confined space).

  • High-visibility safety vestAS/NZS 1906.4

    Worn when working on or near roadways (external drain access). Prevents accidental contact with vehicles.

04 Training & Emergency

Training & Emergency

Competency Requirements

  • Construction Induction Card (White Card)training

    Required for all workers performing drain clearing on construction sites or in industrial areas. CPCWHS1001.

  • Plumbing Licence (Drainer or Plumber - state-specific)licence

    Licensed plumber or drainer required in all Australian jurisdictions. In most states, "Drainer" or "Drains Specialist" licence is available for workers who perform drain clearing and maintenance only. In others, full plumbing licence is required. Apprentices must work under direct supervision of licensed plumber/drainer.

  • Confined Space Entry Training (RIIWHS202E or equivalent)

    Required if work involves entry into drainage pits, manholes, or pump chambers that meet confined space definition. Training covers atmospheric testing, entry permits, rescue procedures, and emergency response. Highly recommended for all drain specialists even if entry is not routine.

  • High-Pressure Water Jetter Certification

    Formal training in high-pressure water jet safety and operation if using equipment above 2,000 PSI. Covers injection injury hazards, dead-man controls, hose safety, pressure testing, and emergency procedures. Manufacturers often provide certification courses.

  • CCTV Drain Camera Operation Training

    Formal training in CCTV equipment operation, camera control, pipe condition assessment, and image interpretation. Helps ensure high-quality inspection and accurate blockage identification.

  • First Aid Certificate (HLTAID011)

    Provide First Aid. Strongly recommended for drain clearing teams given sewage exposure risks (bloodborne pathogen protocols) and high-pressure injection injury hazard. First aider on every team call-out.

  • Gas Detection and Atmospheric Monitoring Training

    Training in use of 4-gas portable detectors (H₂S, O₂, CH₄, CO), calibration procedures, interpretation of readings, and decision-making for pit entry safety. Essential for workers who perform pit atmospheric testing.

  • Chemical Safety and SDS Understanding

    Understanding of chemical drain cleaner hazards, SDS interpretation, safe handling procedures, and emergency response for chemical exposure. Covers caustic (sodium hydroxide) and acid (sulfuric acid) products.

Emergency Procedures

  • H₂S UNCONSCIOUSNESS IN PIT: Evacuate standby person from pit immediately. Call 000. Do NOT enter pit to rescue (secondary H₂S exposure risk). Wait for emergency services with ventilation running. If worker is visible at surface - attempt CPR if trained. If worker is submerged - emergency services rescue team required.

  • HIGH-PRESSURE INJECTION INJURY: Call 000 immediately. Do NOT attempt to clean or probe wound. Do NOT remove any foreign matter. Do NOT apply tourniquet (will increase tissue damage). Keep wound elevated. Transport to emergency department immediately - this is a surgical emergency requiring vascular assessment.

  • DRAIN MACHINE ENTANGLEMENT: Turn off power immediately. Stop machine. Do NOT pull hand out (cable can amputate fingers). Call 000. Wait for paramedics. If cable has wrapped around limb - do NOT attempt to unwrap (will increase crush injury).

  • WATER JETTER HOSE RUPTURE: Turn off pump immediately at power source (stop engine). Isolate water supply. Do not repair or attempt to use equipment until hose has been pressure-tested and certified by qualified technician. If pressurized hose whips - stay clear and allow pressure to bleed off before handling.

  • CHEMICAL CAUSTIC SPLASH TO FACE: Immediately get to eye wash station or water source. Flush face and eyes continuously for 15+ minutes. Remove contaminated clothing while flushing (water prevents chemical activation). Do NOT try to wipe off chemical - only flush. Seek medical attention immediately.

  • PIT COLLAPSE OR INSTABILITY: If pit walls show cracking or bulging or if pit suddenly shifts - evacuate area immediately. Do not re-enter pit. Advise customer that structural survey and repair is required before further work. Contact local council (may affect neighbouring properties).

Everything above, included in your SWMS document.

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Blocked Drain Clearing
7 Hazards & Controls
18 Work Procedure Steps
10 PPE Requirements
Emergency Procedures
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High-Risk Construction Work Categories

Under Australian WHS Regulations (Section 291 - High Risk Construction Work; Part 4.2 - Hazardous Manual Tasks; Part 4.3 - Confined Spaces), this work is classified as high-risk due to:

  • Work in confined spaces (Deep drainage pits, pump chambers, and manholes may meet confined space definition. Atmosphere may contain hydrogen sulfide (H₂S), methane, or be oxygen-depleted. Access and egress are restricted. Atmospheric monitoring and entry permits required.)
  • Work in area with contaminated or flammable atmosphere (Hydrogen sulfide (H₂S) gas is produced by decomposing sewage and waste in drains. H₂S is toxic at low concentrations (10 ppm is odour threshold) and fatal above 100 ppm. Methane gas is flammable and may accumulate in pits.)
  • Work on or near energised electrical installations (Electric drain machines are powered by 240V mains supply. Risk of electrical shock when operating in wet conditions around drainage water. RCD protection and isolated supply required.)
  • Work with high-pressure fluid systems (High-pressure water jetters operate at 3,000-5,000 PSI. Water injection injuries penetrate skin and tissue, creating surgical emergency. Hose whip and splash-back hazards.)

Australian Standards Referenced

AS/NZS 3500.2:2025 - Plumbing and drainage - Sanitary plumbing and drainage
AS/NZS 1716:2012 - Respiratory protective devices
AS/NZS 2161 - Selection, use and maintenance of protective gloves
AS/NZS 1270:2002 - Acoustics - Hearing protectors
AS/NZS 1801:2015 - Hard hats for industrial use
AS/NZS 1906.4:2021 - Occupational protective clothing and equipment - High-visibility clothing - Specifications

Who Needs This SWMS?

This template is designed for the following trades and roles performing blocked drain clearing work.

PlumbersDrain SpecialistsDrainersLicensed PlumbersPlumbing ContractorsPlumbing ApprenticesDrainage TechniciansSewage System WorkersMaintenance PlumbersResidential PlumbersCommercial Plumbers

Frequently Asked Questions

What are the main hazards when clearing blocked drains?

The seven key hazards are: (1) Biological sewage exposure - pathogens including Hepatitis A/B, Leptospirosis, E. coli, Giardia, and Cryptosporidium in raw sewage; (2) Electric eel entanglement - rotating cable can catch clothing or fingers; (3) High-pressure water jetting at 3,000-5,000 PSI - injection injuries are surgical emergencies; (4) Hydrogen sulfide (H₂S) gas in drainage pits - toxic at low concentrations, fatal above 100 ppm; (5) Chemical exposure from caustic (sodium hydroxide) or acid drain cleaners - cause chemical burns; (6) Manual handling of heavy equipment and pit covers; (7) Slips and falls on wet contaminated surfaces.

Do you need a licence to clear blocked drains in Australia?

Yes. Drain clearing requires a plumbing licence or specialist "Drainer" licence depending on state. In most states, a Drainer or Drains Specialist licence is available for workers performing only drain clearing and maintenance work. This is underpinned by trade training. Requirements vary by state - check with your state regulator (SafeWork NSW, WorkSafe Victoria, etc.). Apprentice plumbers/drainers must work under supervision of licensed tradesperson.

Is it safe to enter drainage pits?

Entry into drainage pits carries serious confined space hazards and should be avoided wherever possible. If pit entry is unavoidable: (1) Perform 4-gas atmospheric monitoring before entry - check for hydrogen sulfide (H₂S above 10 ppm is hazardous), oxygen depletion, and methane; (2) Obtain formal confined space entry permit; (3) Establish standby person at pit opening trained in rescue and CPR; (4) Use forced ventilation fan; (5) Set 15-minute time limit for initial entry; (6) Use rescue harness and retrieval rope. If H₂S is detected above safe levels, do NOT enter - advise customer that specialist confined space contractor is required.

What PPE is essential for drain clearing work?

Essential PPE: (1) Double gloves - nitrile inner (biological protection) + butyl rubber outer (chemical protection); (2) Waterproof overalls or chemical-resistant apron; (3) Waterproof steel-capped boots; (4) Safety glasses and face shield (for sewage splash and water jetter spray); (5) Hearing protection (drain machines and jetters exceed 85 dB(A)); (6) P2 respirator (if gas detected or sewage aerosolised); (7) Hard hat (if pit work); (8) High-visibility vest (if working near roadways). Change gloves and overalls if contaminated.

What is a high-pressure water injection injury and why is it dangerous?

High-pressure water jetters operating at 3,000-5,000 PSI can force water stream through skin at velocities exceeding 200 km/h. The water penetrates into subcutaneous tissue and muscle, creating cavity wounds similar to gunshot injuries. The water itself does not compress (unlike air) - instead it forces tissue apart and creates severe internal tissue damage (cavitation injury) requiring emergency surgical assessment. Even small entry wounds may mask extensive internal damage. This is a SURGICAL EMERGENCY - call 000 immediately. Do NOT attempt to clean wound or probe with fingers. Transport to emergency department immediately for vascular and hand surgery assessment.

Why is hydrogen sulfide (H₂S) gas a hazard in drains?

Hydrogen sulfide is produced by anaerobic bacteria decomposing organic matter in sewage. H₂S is heavier than air and accumulates in low areas like drainage pits. At low concentrations (10 ppm) it has a rotten egg smell, but odour adaptation occurs within 2-3 minutes - presence of odour does NOT indicate safety. At concentrations above 10 ppm, H₂S causes respiratory irritation, headache, and dizziness. Above 100 ppm (immediately dangerous to life or health - IDLH), it causes unconsciousness and death within seconds. A 4-gas portable monitor (H₂S, O₂, CH₄, CO) must be used to sample pit atmosphere before any entry. If H₂S is detected above 10 ppm, do NOT enter pit - ventilate and retest.

What is the correct way to handle an electric drain machine?

Electric drain machines (cable eels) present serious entanglement hazard: (1) NEVER hand-hold machine during operation - secure firmly to workbench or vice; (2) Wear fitted clothing - avoid loose sleeves or jewellery that could catch in cable; (3) Tie back long hair; (4) Never place hands or fingers near cable feed point while motor is running; (5) Advance cable slowly into pipe - do NOT force through blockage; (6) Stop machine immediately if cable goes slack (blockage cleared) - risk of sudden cable whip; (7) Allow machine to come to complete stop before retracting cable or adjusting position; (8) Use dead-man control if available - requires continuous pressure to operate. If cable becomes entangled - turn off power immediately and call 000.

Can you use chemical drain cleaners and high-pressure jetting together?

No. Do NOT use high-pressure water jetting immediately after applying chemical drain cleaner. The chemical residue in the drain may react violently with pressurised water, potentially causing hose rupture or dangerous pressure spikes. If chemical treatment is used, allow minimum 24 hours before high-pressure jetting. If jetting is needed within 24 hours, thoroughly flush the drain with low-pressure water (from hose, not jetter) multiple times to rinse out chemical residue. Always review SDS (Safety Data Sheet) for specific product guidance on flushing requirements.

What should you do if you get sewage splash in your eyes?

Sewage contains multiple pathogens and any eye exposure is a potential infection risk: (1) Immediately flush eyes with clean running water continuously for at least 15 minutes while holding eyelids open; (2) Do NOT rub eyes (will increase irritation); (3) Use eye wash station if available; (4) Seek medical attention immediately - eye infections can be serious; (5) Report to occupational health clinic for pathogen testing if significant exposure occurred. This is why safety glasses and face shields are mandatory PPE during all drain clearing work.

How do you safely lift heavy drainage pit covers?

Drainage pit covers are typically 40-80kg cast iron or reinforced concrete - lifting manually is a serious crush and back injury risk: (1) If cover is light (< 20kg), use correct manual lifting technique - bend knees, keep back straight, hold close to body; (2) If cover is heavy (> 20kg), use mechanical pit cover lifter (handheld hydraulic or vehicle-mounted jack) to prevent manual lift injury; (3) Do NOT attempt to lift with fingers or improvised tools like crowbars (crushing hazard); (4) Step back immediately when cover is open (sewage gases may escape); (5) Do NOT lean directly over pit opening (splash hazard).

What is a confined space entry permit and when is it required?

A confined space entry permit is a formal document authorizing entry into a confined space (enclosed or partially enclosed, not designed for continuous occupancy, with risk from atmospheric hazards or restricted access/egress). For drainage work, a permit is required if entering drainage pits or manholes that meet confined space definition. The permit includes: (1) Date and time of entry; (2) Atmospheric monitoring results (H₂S, O₂, CH₄, CO levels); (3) Entrant name, standby person name; (4) Hazards identified and control measures implemented; (5) Time limit for entry; (6) Emergency contact number. Permits must be completed before entry and kept as site records.

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